1. Information We Collect

We collect information to provide better tax consultancy services to our clients. The types of information we collect include:

1.1 Personal Information You Provide

When you engage our services, you provide us with personal information including:

• Your name and contact information (email, phone, address)
• KRA PIN and tax registration details
• Financial information for tax preparation
• Business registration and operational details
• Communication preferences

1.2 Information We Collect Automatically

When you visit our website, we may collect:

• IP address and browser information
• Pages visited and time spent on site
• Referring website information

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our tax consultancy services. Specifically, we use your information to:

• Prepare and file tax returns
• Provide tax planning and advisory services
• Represent you during KRA audits and disputes
• Communicate important updates and deadlines
• Comply with legal and regulatory requirements
• Improve our services and client experience

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share information only in the following circumstances:

3.1 With Your Consent

We will share information with third parties when we have your explicit consent to do so.

3.2 For Legal Compliance

We may share information when required by law, such as responding to KRA requests, court orders, or other legal processes.

3.3 With Service Providers

We may engage trusted third-party service providers who assist us in operating our business, subject to confidentiality agreements.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure servers and firewalls
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

5. Your Rights

You have certain rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information (subject to legal retention requirements)
• The right to withdraw consent for processing
• The right to data portability

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with tax laws and legal obligations. Tax records are typically retained for 5-7 years as required by KRA regulations.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, but this may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.